Privacy and Data Collection

We are dedicated to respecting the privacy of individuals who visit this website. The standards below are integral parts of our privacy policy.

We do not collect information about you automatically, such as your name, address, phone number, or email address when you visit this website. This information is only collected if you provide it voluntarily when signing up for the email newsletter, making an inquiry, or filling out a form on the site.

The personal information you provide to us is protected under the federal Privacy Act. This means that you will be informed of any information collection about you, the reasons for the collection, and your right to access the information. However, we do collect data about the usage of our website in order to improve it and better meet your needs. No personally identifiable information about you is collected; the data we are interested in is of a technical nature. For example, we want to know:

• Your internet service provider's name;
• The duration of each visit;
• The type of operating system (Windows, OS X, Unix, etc.) you are using;
• The type of browser (Chrome, IE, Edge, Firefox, etc.) you employ.

Canadians are protected by the following two federal laws regarding the protection of personal information: the Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA is based on the Model Code for the Protection of Personal Information of the Canadian Standards Association, which is incorporated into it. In Quebec, organizations are subject to the Private Sector Privacy Act. The Access to Information Commission ensures the enforcement of this law.

The standards below represent the functions of our privacy policy:

1. Accountability: We are responsible for the personal information in our possession. It is the responsibility of our CEO to implement policies and practices for the protection of personal information and ensure compliance.

2. Purpose of Collection: Before collecting personal information about you, or at the time of collection, we will inform you of the reasons for collecting it, how it will be used, and the circumstances under which it may be disclosed.

3. Consent: No personal information about you will be collected, used, or disclosed without your consent.

4. Limitation of Collection: Personal information about you will only be collected if it is necessary for the specified purposes and only if it is reasonable and appropriate to do so under the circumstances.

5. Limitation of Use, Disclosure, and Retention of Personal Information: Personal information about you will not be used or disclosed for purposes other than those for which it was collected, unless you consent or the law requires it. Information will be retained only as long as necessary to fulfill the specified purposes.

6. Accuracy: It is important that the personal information we hold about you is accurate, complete, and up-to-date. If you believe it is inaccurate, please contact us.

7. Security Measures: Personal information is protected with security measures appropriate to its sensitivity. Protection methods include physical, administrative, and technical measures.

8. Transparency: Any interested person will be provided with a copy of this privacy policy upon request.

9. Access to Personal Information: You have the right to request access to the personal information we hold about you. You can also challenge the accuracy and completeness of this information and request corrections.

10. Complaints Regarding Non-Compliance with Principles: You can complain about non-compliance with the principles outlined above to the CEO.

Advertising

We may use external advertising methods on this site. In this case, when you visit this website or other websites or online services where we display advertisements, we collect data related to your activities that will not personally or directly identify you.

This information may include the content you view, the date and time at which you view this content, the products you purchase, or information about your location through your IP address.

We collect this information to provide you with more relevant advertisements; this is known as "retargeting." We also collect information about the site where you saw the ads we offer and the ads you clicked on.

If we use external advertising methods, when you browse certain websites, online advertising networks with which we collaborate may place anonymous cookies on your computer and use similar technologies to understand your interests based on your (anonymous) online activities in order to provide you with more relevant advertisements. If you do not wish to receive these personalized advertisements, you can adjust your advertising settings to no longer be targeted by most companies engaged in this type of advertising activity. This will not prevent you from seeing advertisements, but they simply will not be displayed as part of these retargeting methods.

Furthermore, if we use external advertising methods, we will not offer you targeted advertisements based on sensitive personal information, including information about your race or ethnic origin, political opinions, religious beliefs, or similar information, membership in a trade union, health, or physical or mental condition, or sexual preferences. We can only offer targeted advertisements based on data provided by advertisers or partners, or by cross-referencing data we collect ourselves. All data used for delivering targeted advertisements is anonymized and not used to personally or directly identify you.

In order to reach a relevant audience, if we use external advertising methods, we may collaborate with external advertising companies - "advertising partners" - that will help us recognize you and offer you relevant advertisements when you visit a website or online service within their network. We may also collaborate with advertising partners to better recognize you across different devices to provide relevant advertisements. Our advertising partners may collect information about your activities through this website and on other websites or online services within their network. We also collaborate with external companies that provide us with web analytics tools that evaluate the use and operation of this website so that we can continuously improve this platform and our services.

Our external partners and we may use session cookies and persistent cookies to facilitate your navigation and enhance your user experience on this site, as well as to monitor and evaluate the operation and use of this website.

To find out if we use external advertising methods, to modify or delete your personal information, or to opt out of future messages, please contact us using one of the following methods:

RE/MAX Renaissance
Phone: 450-771-7707
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Privacy Officers

Contact: Maryse Morin
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